UX and Digital Design Manager

User Experience and Digital Design Manager

We are North America’s leading brand of building products. We are a subsidiary of one of the world’s largest and and most trusted building products companies. And we would love for you to join us on our digital journey. 

We aspire to be the most recognized leader in sustainable habitat and carbon-neutral construction, and we live those values every single day. Through the responsible development of innovative and sustainable building products, we take pride in providing the best products to meet today’s market needs. And we are consistently looking ahead to tomorrow's innovations to ensure that our products are taking care of people in their homes and buildings, as well as our most important bigger home, Earth.  

We focus on creating value at the triple bottom line for all stakeholders. This means offering high performing, affordable products that enhance users’ comfort and well-being while reducing overall environmental impacts. As part of our pledge to product stewardship, our design teams use life cycle thinking to improve the sustainability of a product beginning with product inception.

We are hiring for a Manager of User Experience and Digital Design to create, deliver and execute best-in-class digital creative that represents our brand in a demonstrably superior and different way. 

Do you have an eye for purposeful digital design? Are you passionate about the customer's digital experience? And, can you translate high-level requirements into interaction flows, artifacts, and transform them into intuitive experiences? If so, keep reading! 

The Manager of UX and Digital Design will provide ongoing design support for the maintenance of various enterprise digital properties, the creation of new digital experiences, and other digital communication vehicles.

This role is highly collaborative and cross-functional and will work across the marketing team, as well as customer experience, marketing operations, and information technology. The ideal candidate should be comfortable thinking big, brainstorming and ideating, and being comfortable pivoting quickly when we need to. At any time and all times in this role, you will probably be: 

  • Keeping the end user at the center of the design process, ensuring what is produced provides value
  • Creating consistent content, interaction, and visual styles across a suite of digital products, making it easier for user to engage
  • Employing creative copy and design seamlessly in support of effective user experience
  • Maintaining pace with new design and technology trends, and understand when it is appropriate to apply new techniques to create a stronger user experience
  • Expressing a design consistently and appropriately across browsers and devices
  • Executing all visual design stages from concept to development
  • Conceptualizing original ideas that bring simplicity and user friendliness to complex design roadblocks
  • Creating wireframes, storyboards, user flows, process flows and site maps to effectively communicate interaction and design idea
  • Balancing competing priorities 

Required Qualifications

  • Bachelor’s degree, in Digital Design, Graphic Design or similar
  • 5-7 years of experience with user interface and/or user experience design
  • An understanding of visual design, hierarchy, information architecture, interaction models, and user experience
  • A strong ability to incorporate effective copywriting into the digital user experience
  • Expert level proficiency with commonly-used tools (Adobe CS, Adobe XD, Sketch, InVision, etc.)
  • Excellent visual design skills with sensitivity to user-system interaction
  • Experience working in an Agile/Scrum software development environment
  • Demonstrated design experience across email, web, social, and/or other digital channels
  • Experience with online marketing platforms like Salesforce Marketing Cloud, Google Marketing Platform is a plus
  • Proficiency in HTML, and CSS is a strong plus
  • Team member should be a good communicator, effective multi-tasker, have a solid work ethic and be passionate about their work
  • Must be able to work in a fast-paced and goal-oriented environment
  • Ability to manage various projects at once in an ever-changing environment, while working well with and inspiring cross-functional teams

What makes us special? 

We recognize that every one of our employees is one of a kind, and we  provide unique options to fit unique lives. Our rewards programs are customizable to accommodate your needs. Our menu of flexible options includes, but is not limited to:

  • Excellent healthcare options: Medical, vision, prescription & dental
  • Family Focus & Balance: Parental leave, paid time-off and Employee Assistance Program
  • Financial Security: Competitive 401(k), Company-funded Retirement Accumulation Plan and Employee Stock Purchase Program (PEG)
  • Tuition Reimbursement: Continuing education for every season of your career
  • Pet Insurance options: Insurance plan & prescription discount program for your furry friends
  • Employee Recognition Programs
  • Our exclusive one-stop online discount marketplace
  • Rewarding you for living a healthy lifestyle

We hope our employees take pride in belonging to an organization whose culture is made up of these core values: Trust, Empowerment, & Collaboration. Our company encourages diversity and inclusion in all its forms while our products
make the world a more beautiful, safer, and sustainable home. 

We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. We are an equal opportunity employer of individuals with disabilities and support the hiring of veterans.