Lab Operations Program Manager

Lab Operations Program Manager
Palo Alto, CA

Our client is a new scientific institution that conducts curiosity-driven basic science and technology development to understand and treat complex human diseases. We are searching for an experienced Lab Operations Program Manager who is passionate about operational excellence and collaboration. In this role, you will establish efficient research workflows (e.g. optimization of lab space functionality, lab personnel onboarding, equipment scheduling/training, safety), oversee shared lab spaces/facilities, and be a primary contact for investigators and researchers regarding laboratory operations.

In this position you will

  • Be the primary interface for collaborative laboratory operations, working closely with Arc lab heads and researchers.
  • Oversee smooth and efficient use of Arc lab space, including optimization of research workflows and shared space usage.
  • Work collaboratively with other members of the Research Operations team, who oversee procurement (shipping/receiving), stocking, and lab services (autoclave/glasswash), etc.
  • Review and document scientific workflows. Standardize and share protocols internally.
  • Assist with instrument training, scheduling, and maintenance.
  • Assist with safety operations and compliance, including serving as a safety officer for relevant safety positions as needed.
  • Be the front face of onboarding for all lab members, including the evaluation and intake of incoming labs and their needs to ensure that things are set up from equipment to supplies, EH&S and instrument training, and more


  • 7+ years of operational support in a wet and dry laboratory scientific setting.
  • 5+ years of experience in managing multiple projects.
  • Strong understanding of workflows in shared laboratories.
  • Highly organized, with a drive to actively improve process and workflows.
  • Goal oriented with passion for independently working through defined goals and metrics.
  • Excellent communication skills with strong influence and negotiation skills.
  • Highly collaborative with great enthusiasm for working across cross-functional teams.
  • Able to calmly and positively navigate shifting priorities and rapid change.