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Sr. Customer Success Manager Contract MA
Job ID: 15096 Contract MA
Our award-winning, startup client is looking for a contract, onsite Customer Success Manager to join their Customer Success team and help guide with technical aspects of implementation of their platform with clients. Responsibilities will also include a high level of client interaction, from strategy to implementation, including training, to analysis.
If you are available immediately and have the required experience, let us know ASAP for immediate consideration!
Customer Success Manager Direct Hire MA
Job ID: 14990 Direct Hire MA
Our client, a global start-up, is a pioneer & leader in the Customer Data Platform marketing technology space. Representing 90+ international brands in retail, automotive, ecommerce, & publishing (to name a few), they are looking for a Senior Customer Success Specialist to join them. Using data, you will help customers improve digital advertising outcomes, and manage + build new and existing client relationships.
You will lead projects related to digital advertising for our client’s key partners, with a focus on collaborating to define and achieve business goals. You will also be the primary point of contact for partners, assisting with use cases that extend beyond digital advertising to native Web/mobile interactions, CRM and all aspects of marketing and analytics.
- 2+ years of professional digital advertising
- Technical proficiency and high aptitude for tools in marketing technology, advertising technology, and/or customer analytics
- Experience with DMP is ideal
- Account & client management expertise
- Strong communication skills with ability to translate information into actionable insights
- Bachelor’s degree required
Account Manager Direct Hire MA
Job ID: 14922 Direct Hire MA
Our client is an ad tech company that uses data derived from direct partnerships with retailers and brands to develop the most effectively targeted ad campaigns. They are looking for someone who has held a client facing role, is passionate about digital and has a demonstrated understanding of how brands and agencies work together.
The Account Manager will:
- Manage client relationships and onboarding
- Train clients and partners on the use of the platform
- Work with cross functional teams to ensure clients’ needs are met and they are getting the greatest benefit from the relationship
- Educate clients on full scope of product offerings and services
- Have the ability to think strategically about the client’s business
Digital Account Manager - Agency Direct Hire MA
Job ID: 14743 Direct Hire MA
Our client is a growing boutique shop that specializes in developing sophisticated digital solutions for clients in the non-profit sector. They are looking for a Strategic Account Manager to join their team, and own the client relationships. The Account Manager is responsible for leading the discovery phase of digital engagements with their assigned clients and for developing the relevant digital strategy. You should be a hard-wired collaborator, with a passion for problem solving. This is a unique opportunity to be able to display your strategic chops in an account management role.
What your day will look like:
- Immersion into the client’s business and leading Discovery activities
- Leading the charge in developing a digital strategy and roadmapping the success and measurement plan
- Championing big ideas but also knows how to manage expectations, bringing a great strategy to life
- Collaborating with the head of Account Services to improve continuously the way we gauge and track client satisfaction, team productivity and new revenue generation opportunities
- Working with the Production team to balance process and creative flow
Manager of Partnerships Direct Hire MA
Job ID: 14707 Direct Hire MA
Our client, a leading ad tech company, is looking for a Director of Partnerships. At a high level, we are looking for someone who has lived in the digital ecosystem for a good portion of their career and who is especially well-versed in digital/media agencies - how they work, how to navigate them and how to connect with those who have the most influence.
We are looking for someone who has held a partnerships or strategic BD role and is passionate about emerging media technology. This role is all about partnering with marketing and media professionals at the world’s leading agencies and technology providers, developing relationships, educating various groups about the technology, new features, analytic capabilities.
This is an excellent opportunity to be part of a growing organization that is paving the road in the ad tech space. We’d love to talk to you!
Senior Account Executive Contract To Hire Massachusetts
Job ID: 14500 Contract To Hire Massachusetts
Our well-known agency client is looking for a Senior Account Executive to handle day-to-day account management responsibilities for one of their healthcare clients. This role is client-facing, and requires excellent executional skills but also requires involvement with creative, strategy and financial operations.
Responsibilities will include overseeing workflow of projects on account by working well with Creative and Account Services. In addition, you will conduct SWOT analyses and should understand brand positioning, budgeting, client billing and income sources, as well as monthly and quarterly financial analyses.
To qualify, you should have 3--5 years of agency account experience, including healthcare clients. Microsoft Office (Word and Excel) is also a must.
If you have healthcare agency account experience and can start immediately, please let us know ASAP!
Group Account Supervisor Contract To Hire Massachusetts
Job ID: 14470 Contract To Hire Massachusetts
Our Boston agency client is looking for a Group Account Supervisor to join their team immediately and work on strategy, account management, team motivation and management, as well as execution.
To qualify, you should have 7+ years of account management experience in an agency, with some expertise in medical/pharma/rare disease. You will be managing an AS and AC, so prior staff management experience is important.
If you have the required experience and are available immediately, let us know ASAP!
Account Supervisor Contract To Hire Massachusetts
Job ID: 14469 Contract To Hire Massachusetts
Our top Boston agency client is looking for an outstanding Account Supervisor to join one of their accounts and help with a number of initiatives. This opportunity begins immediately and could become direct hire for the right candidate. The work involved is print as well as some digital, direct mail, etc.
To qualify, you should have strong AS or Senior AE experience in an agency, with rare disease or pharma expertise. Management experience (you will be managing an account coordinator) is important, as is the ability to manage an account from concept to execution and work well as part of a fast-moving team.
If you have the required experience and can start immediately, let us know ASAP!