Director of Experience Design Direct Hire MA

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Job ID: 16070 Direct Hire MA

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Director of Experience Design 

We are looking for a talented Director of Experience Design to join our Boston office. If you are a driven and talented central leader of an interdisciplinary design team then we would love to talk to you. This role will be a combination of being a project owner, team leader and master of digital craft. You will push teams and our projects to new heights. You are a risk taker and design innovator. You can spot issues before they turn into problems and collaboratively work with clients at all levels.

What you need to have: 

  • An amazing online portfolio that showcases multiple types of projects and solutions across accounts

  • 8-12 years of professional experience in the experience design field

  • Strategic vision and a true mastery for unraveling complex problems and driving teams to their solution

  • Strong client management skills and business development experience

  • Design process knowledge from the beginning of strategy all the way through implementation

  • Excellent presentation skills

  • Mastery in creative, UX design tools such as Axure, Sketch and Invision as well as office programs

  • Ability to prototype just about anything

  • Advanced research methodologies and analysis

  • Agency experience

  • Bachelor’s degree or equivalent in a related field

It’s also great if you have: 

  • CMS, portal or product design knowledge

  • Media editing capabilities (for research documentation)

  • Additional design education such as certificates, workshops or internships

  • A healthy collection of travel based life hacks

About Us

Are you someone who wants to create change in the way business is done? Do you want to work with inspired and like-minded intrapreneurs? Us too! We take our work very seriously, but we have fun doing it. And we’re searching for passionate, talented people to join our team.

We are the largest independent customer experience agency with technology at our core. We create seamless digital experiences driven by insight, strategy, technology and design -- and expanded mobile innovation and emerging technologies. We serve more than 250 Fortune 1,000 companies with strategy, site design and development, content, CRM, commerce, BI and cloud infrastructure.